Increasingly frustrated with complaints from disabled county riders, Palm Beach County commissioners recently put Metro Mobility on probation until July.
Palm Tran Executive Director Chuck Cohen has counseled patience, despite reports that its lateness has even caused health problems for riders.
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WHAT THE POST FOUND
Palm Beach Post reporter Lona O’Connor was the first to report in October the numerous complaints filed with Palm Tran Connection for late arrivals, long transit times and other complaints since Palm Tran hired a single company instead of three to provide service. She has continued to report on the issues of the ongoing story.