Will Lake Worth’s City Hall become a one-stop shopping destination?


The city has had preliminary discussions about making City Hall on North Dixie Highway a one-stop shopping-like destination where residents can handle all city business.

“There hasn’t been any final details on it,” Mayor Pam Triolo said. “There has been a wish from staff for a long time to have a one-stop shop, which is basically where people can do everything they need all in one location.”

Right now, to pay a utility bill, residents must go the City Hall Annex on Lake Avenue and Federal Highway. Lake Worth Beach decals can be bought there and parking tickets can be paid at that site.

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For someone seeking a building permit or who is dealing with a code issue, they must go to the Department of Community Sustainability on 2nd Avenue North.

“It’s confusing to people,” Triolo said.

Triolo said the city would like to mirror such cities as Palm Springs and Riviera Beach, where residents can handle city business at one site.

“If they don’t have everything in one building, they have it in several buildings that are near each other,” Triolo said. “Other governments have brand new facilities where you can park in one place and walk to where you need to go.”

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Triolo said there has been some talk about using the Lake Worth Community Redevelopment Agency-owned building on 1000 Lake Avenue that’s across the street from City Hall for city business.

“But I don’t know if that’s enough space,” Triolo said.

The 14,381-square-foot building has been vacant for years and needs to be restored, Triolo said.

Triolo said staff has been grumbling for some time about getting new digs.

“Public Works is working out of a trailer in a building that’s not the greatest,” Triolo said. “The utilities department is fine, but all the other functions of the city are winging it. This has mostly been motivated by need. The need always comes up when we have to improve our facilities.”

The city recently revamped the community sustainability’s space, making it larger and what the city hopes is more user friendly.

Nothing is imminent for City Hall, with Triolo saying staff will have to craft a comprehensive plan that must be brought before city commissioners. That could be done this year or early next, Triolo said.

Then, of course, there’s the issue of how the city is going to pay for the plan.

“We would have to find the dollars to do it,” Triolo said.



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